Best Western Hotel Plaza - Naples

Piazza Principe Umberto I, 23, Naples, Italy, 80142  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Hotel Plaza - Naples

Wi-Fi
Parking

EUR 18 per day

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Coffee/Tea in lobby

Restaurant buffet

Cafe

Lobby bar

Shuttle

Paid airport shuttle

Laundry

Self-service laundry

TV

Internet television

Overview

The elegant 4-star Best Western Hotel Plaza is a great place to stay in Naples. Featuring futuristic architecture, the hotel occupies a 5-story building opened in 1800.

Best Western Hotel Plaza is set close to a church, a museum and a cathedral as well as National Archaeological Museum of Naples, which is 1450 meters away. The property lies within 3 km from the city center.

Best Western Hotel Plaza offers a beautiful view to its guests.

The hotel is ideally located just a 5-minute walk to Garibaldi underground station and 10 minutes' walking distance to Naples Central train station. Capodichino airport is 5 minutes' drive from away.

Rooms

Best Western Hotel Plaza offers individual rooms with an in-room safe, climate control, TV, central heating and Wi-Fi as well as an electric kettle, coffee/tea makers and a dishwasher. Some rooms overlook the castle. The rooms are designed with modern-style décor and have parquet floors.

Eat & Drink

A generous buffet breakfast is served in the dining room. The simple restaurant serves tasty meals. At the spacious lobby bar guests will enjoy a selection of tea and coffee. Serving a wide assortment of dishes, Bar Tiberio and The Wonderful Sea are about 100 meters from the property.

Services

The on-site comforts include a designated smoking place, a safe deposit box and a hairdresser.

Relax

Best Western Hotel Plaza also offers cribs and a play area for guests staying with children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible at a location nearby at EUR 18 per day.

Number of floors:   5.  Number of rooms:   57.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Elevator
  • Hairdresser
  • Lobby
  • Multilingual staff

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shoe shine service
  • Paid porterage

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Dinner
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Microphone
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's play area

Leisure facilities

  • Leisure/ TV room

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Central heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Towels
  • Bathrobe
  • Room toiletries
  • Toilet

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 6 years
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Best Western Hotel Plaza - Naples Naples location
Show big map »

Hotel Address:

Piazza Principe Umberto I, 23, Naples, Italy, 80142

Get directions
City Center
  • Naples
    1.3 mi
Airports
Train Stations
  • Naples central train station
    2000 ft
Underground stations
  • Garibaldi Metro Station
    1400 ft
  • Garibaldi
    1400 ft
Restaurants
  • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio
    400 ft
  • Pulalli Wine Ba (cuisine: Italian)
    200 ft
Beaches
  • Lido Azzurro di Napoli
    1300 ft
  • Lido Gallo
    1400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

Use Badge

Rooms and availability

Best Western Hotel Plaza photos Room
Standard Double Room
  • Room size:

    195 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Heating
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Cable network connection
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Parquet floor
  • Trouser/pants press
  • Children's high chair
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard|1 Double Bed French Bed, Standard Room, Soundproof, Free Wi-Fi

Best Western Hotel Plaza photos Room
Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Parquet floor
  • Connecting room
  • Children's high chair
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Game console
  • Wake up service
King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 King-size bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
Room Description:

Standard|1 KING BED

Best Western Hotel Plaza photos Room
Triple Room
  • Room size:

    195 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Queen-size bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Soundproofed windows
  • Parquet floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Shower cap
  • Toilet
  • Bedding:Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • VCR player
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard|Triple Room - With Breakfast

Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Family Two Room Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

1king 2 Single Beds( 2 Adjoining Rooms, Family Room, Soundproof, Free Wi-Fi)

Family Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|3Adult/1Ch, 1KING 2 SINGLE BEDS,2ADJRM,FAMROO,SNDPRF, FRWIFI ( None )

Family Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Best Western Hotel Plaza photos Room
Superior Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • 24-hour room service
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Cable network connection
  • Terrace
  • Work desk
  • Connecting room
  • Telephone
  • Alarm clock
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Standard|Dbl, 2 SINGLE BEDS,SUPER,SNDPRF,FRWIFI ( None )

Superior King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 King-size bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Work desk
  • Connecting room
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|Dbl, 1 KING BED,SUPER,SNDPRF,FRWIFI ( None )

Superior Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
Room Description:

Superior|Superior Triple - Breakfast included

Deluxe Twin Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Deluxe|2Adult/2Ch, 1KING 2 SINGLE BEDS,DELUXE,SNDPRF,FRWIFI ( None )

Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Luxury Room
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Deluxe|Luxury Room

Best Western Hotel Plaza Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Il Duomo2300 ft
  • Spaccanapoli District4600 ft

Popular areas

  • Spaccanapoli Street3000 ft

Places of interest

  • Naples Italy Prestige3300 ft
  • Ospedale degli Incurabili3700 ft
  • University of Naples Federico II4000 ft
  • Accademia di Belle Arti di Napoli4600 ft

Train stations

  • Naples Central Train Station1700 ft
  • Naples central train station1700 ft

Monuments and Landmarks

  • Duomo Napoli2300 ft
  • Naples Duomo2300 ft
  • San Gregorio Armeno3000 ft
  • San Lorenzo Maggiore3000 ft
  • Napoli Sotterranea3300 ft
  • Piazza Cavour4000 ft
  • Capodimonte Astronomical Observatory4600 ft

Historical sites

  • Aquedotto Romano400 ft

Theaters

  • Stazione Napoli Centrale400 ft

Business areas

  • Centro Direzionale3300 ft

Underground stations

  • Garibaldi Metro Station1000 ft
  • Garibaldi1000 ft
  • Museo Metro Station4300 ft
  • Museo4600 ft

Local attractions

  • Gesu Nuovo Church1.0 mi
    Piazza del Gesu Nuovo, Naples
  • Museo Hernann Nitsch1.1 mi
    Vico Lungo Pontecorvo 29/d, Naples
  • Antico Bagno Stabilimento Balneare1.2 mi
    Via Cristoforo Colombo 3, Vico Equense
  • Museobottega della Tarsialignea1.0 mi
    Via San Nicola, 28, Sorrento
  • Fontana Del Nettuno1.2 mi
    Via Medina 70, Naples

Near the hotel

  • Lido Azzurro di Napoli1300 ft
    Via Marconi, 36 A, Torre Annunziata
  • Free Time Acquapark1800 ft
    via Ex Alleati km 6.70, Giugliano in Campania
  • Museo del Tesoro di San Gennaro2700 ft
    via Duomo 149, Naples
  • Quadreria dei Girolamini2700 ft
    Ingresso via Duomo 142, Naples
  • Lido Gallo1400 ft
    Via Varcaturo, 3, Castel Volturno
  • Pio Monte della Misericordia2300 ft
    Via dei Tribunali 253, Naples
  • Orto Botanico di Napoli2700 ft
    Via Foria 223, Napoli, Marano di Napoli

Restaurants nearby

  • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio400 ft

    Address: Vico Ferrovia 1/2/3/4
    Phone: +39 (0)81 285675

    71% likes this, based on 810 reviews

  • Bar Del Sole100 ft

    Address: P.za Umberto I , 3-4
    Phone: +(39)0818798301

    74% likes this, based on 14 reviews
    Cuisine: Mediterranean

  • The Wonderful Sea200 ft

    Address: Di Milano Carmen NOTE: INTERACTIVE MAP SHOWS IT IN NAPLES!
    Phone: 00353873816706

    96% likes this, based on 24 reviews
    Cuisine: Italian, International

  • Pulalli Wine Ba200 ft

    Address: 4 Piazza Umberto I
    Phone: 39 081 837 4108

    79% likes this, based on 216 reviews
    Cuisine: Italian

  • Fratelli La Bufala200 ft

    Address: Corso Umberto I 40
    Phone: +39 081 8308398

    60% likes this, based on 67 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

Use Badge

Cities nearby
  • Casoria hotels - 8 km
  • Neapolitan Riviera hotels - 5 km
  • Campania hotels - 4 km
  • Portici hotels - 8 km
  • Cercola hotels - 9 km
  • Volla hotels - 9 km
  • Melito di Napoli hotels - 9 km
  • Villaricca hotels - 10 km
  • San Giorgio a Cremano hotels - 7 km
  • Afragola hotels - 10 km

Best Western Hotel Plaza Reviews

Guest reviews are submitted by our customers after their stay at Best Western Hotel Plaza

Average guest rating

7.6out of 10
Fabulous
Based on 605 reviews

Rating by category:

Location
9.0
Rooms
9.0
Service
9.0
Value
9.0
Dining
9.0

Guest reviews

  • Older travelers
    8.2

    The staff was superb. Always polite and within a little while they knew the room number and who we were. They were very attentive and helpful.

    Naples is very busy and noisy. The hotel is very near the train station, which can be a good or bad thing with all the things normally found at a railway station. We were pleased not to have to trail our bags too far. The plaza outside the hotel was being re-laid, so it was a bit chaotic at the front.

  • Group of friends
    7.8

    The room facility E.G. tea and coffee. Location

    Not getting the facilities ready before arrival. You have to ask for it and it will come when they are ready, regardless of your immediate need

  • Couple
    9.6

    The Hotel is excellently located, 3 minutes walking from the main train station and from the airport bus stop. The surrounding atmosphere is that of a train station with some "not so good looking guys" but, in fact, it is a quite safe place, with lots of people in the street at any hour, but also police vigilance. Despite the outside noise, our room, located in the first floor and facing the main street, was very quiet, with the double doors that gave access to a small veranda doing their soundproofing job perfectly. The bathroom was big, new and it was always very clean. Free Wi-Fi was available in all rooms and worked fine. The staff was always very nice and helpful.

    In the Booked.net invoice it was mentioned that the rooms had "tea/coffee making facilities" which it is not true. The only not so good thing about this hotel was the breakfast. No fresh fruit salad was available. Only two qualities of bread available: small white breads and a loaf of bread. The loaf was always tough and hard to chew. The bread sometimes was not fresh. It would be an excellent hotel if it wasn't for the not so good breakfast part!

  • Group of friends
    5.8

    Location

    Room was too small, and the offer was twin or double room, we got one bed which was not sutible for 2 friends. So, specifay in offer twin rooms!

  • Couple
    5.4

    Room was cheap, breakfast was good and enough.

    Neighbourhood was poor, dirty and people around the hotel makes you feel unsafety.

  • Single
    8.8

    Well located, nice breakfast...very good value for money.

    For the price nothing wrong to say!

  • Single
    7.4

    Helpful staff, comfortable and well-equipped room, good facilities. Good buffet continental breakfast in rooftop room. Convenient position in 'typical' old Naples, five minutes from Centrale Station and Airport bus stop. Good for visiting Pompei, Sorrento etc, and near Duomo Cathedrale.

    Location away from 'classic and modern' Naples, museums and major shopping centre. But easy bus/tram/metro links. Like all major cities, zone near main station not good late at night! Best not for single female tourists?

  • Older travelers
    3.4

    Staff and Hotel Tea & coffee in the rooms will be ideal and the staff needs more training in respect for race and colour with cultural differences. It was so bad that we had to check out the next day. We would never stay there again, as the staff were not in anyway helpful, the hotel looks more bice on the internet but not in reality, It will be nice if this can honestly be known by other proposed visitors , many thanks

  • Group of friends
    6.0

    The location is very bad. The area is the most dangerous in Napoli.

  • Older travelers
    9.2

    Good a/c, nice size shower, continental breakfast, very good. They will provide a face cloth, but you have to ask, not a usual for the Italian culture. Rooms clean and comfortable.

    Location was what we needed, but Naples downtown is not clean, we were shocked, compared to Rome. The hair dryer works, but is very strange.

  • Older travelers
    7.8

    The Staff were exceptionally good in all ways. The Hotel was clean and the breakfast good. We felt very safe and would like to thank the staff for that. THe position is great for Pompeii, etc with main line station. However Naples is not for us!!!!!!

    The location was really quiet bad, Not Best Westerns fault at all. In fact the Police cleared the Square of vagrants very quickly and the cleaners appeared very quickly to bring the square to normality. The two Square prostitutes, always present, did not help your hotel business. Naples is not for us!!! I foiled two pick pockets and one attempted bag snatch! They got nothing! We have extensively travelled Europe. Naples is at the very bottom of our list and we will not visit it again.

  • Couple
    5.4

    The staff.

    The location is terrible. We booked the hotel for one night as we were flying out of Naples early the next morning and thought we'd spend our last day in Naples. Unfortunately after five minutes walking outside the hotel it very quickly became apparent it was not a nice area it is filthy dirty and we did not feel safe at all. After making a few enquiries we were advised not to walk in the area once it got dark, not to wear jewellery when leaving the hotel etc. Hotel fine budget hotel with nice staff but it would have to be picked up and moved to another location before we would set foot in it again.

  • Older travelers
    7.4

    The Hotel is fine but be aware that the location can be visually challenging. As to be expected in Naples a lot of beggars and rubbish everywhere.

  • Group of friends
    9.2

    The staff was very helpful and friendly. Their advice was directed to giving us a great time for the best price.The room had a perfect air conditioning on warm days. It's close to the railway station, subway and buses. I recommend this hotel.

    For the benefit of the meek I should warn for the rather lively less fashionable neighbourhood. Fir me this has no impact on the quality of the hotel though. And anyway, this is Naples!

  • Single
    9.6

    Nice room, good facilities, friendly staff, excellent breakfast, close both to the railway station and to the historical center!

    The only weak point was the flea market close to the hotel, but anyway it only worked at certain hours and they cleaned the territory all the time!

How to reach hotel

hotel Best Western Hotel Plaza - Naples Naples location
Show big map »

Hotel Address:

Piazza Principe Umberto I, 23, Naples, Italy, 80142

Get directions
City Center
  • Naples
    1.3 mi
Airports
Train Stations
  • Naples central train station
    2000 ft
Underground stations
  • Garibaldi Metro Station
    1400 ft
  • Garibaldi
    1400 ft
Restaurants
  • Antico Forno delle Sfogliatelle Calde Fratelli Attanasio
    400 ft
  • Pulalli Wine Ba (cuisine: Italian)
    200 ft
Beaches
  • Lido Azzurro di Napoli
    1300 ft
  • Lido Gallo
    1400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    57

Hotel Awards

ItalianHOTEL AWARDSRecommendedNaplesBest Western Hotel Plaza

According to guest reviews, the hotel has been rated as
Best Family Hotels in Italy

Use Badge